OIIT Ed Tech Operations

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The OIIT Ed Tech Operations group is committed to high quality customer service and technical support. All representatives from the Service Desk and On-Site Repair units are prepared to ensure rapid, effective resolution, or escalation for a wide variety of computer, software, network, and telephone related problems. While a majority of the problems are resolved quickly, some may take several hours to several days to complete depending on workloads, complexity, and scope. We strongly encourage all users to explore our "How-To" resources as these have been designed to empower users with technical knowledge and can able you with the ability to resolve issues on your own.


Service Desk: 617-635-9200

Monday-Friday, 7am-4pm

26 Court Street, 2nd Floor
Boston, MA 02108

Fax: 617-635-9176



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