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    "I don't have administrative privileges to install new software."

    Please call the Service Desk 617-635-9200, we can change your privileges remotely.


    "How do I reset my student's account in MyBPS?"

    Download file "How to Reset Student Password in MYBPS.pdf"


    "How do I change a staff member's password?"
    Users need to contact Jean Seegraber at jseegraber@boston.k12.ma.us

    "I forgot my network account information and cannot log in to the BPS systems?"
    Please call the OIIT Service Desk at 617-635-9200.

    "How do I access the City of Boston's HUB Portal?"
    From your home (non-BPS) computer, click on the following link: The Hub from Home

    From a work computer, click on the following link: The Hub from Work

    If you forgot your password please call the HubHelp Service Desk at 617-635-1482.

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